Your outsourced maintenance department.
Service Sharks plugs into your operation as a dedicated team — coordinating tenants, vendors, inspections, and reporting across the entire portfolio.
An extension of your property management team.
We own the maintenance function end-to-end and report up the way an internal team would.
- Chase contractors. Follow up on quotes.One coordinated team handles every trade.
- Tenants call your PMs at all hours.We absorb the maintenance phone line.
- Spreadsheets, photo threads, lost emails.Structured digital reports per unit.
- Reactive repairs eat the budget.PM schedules protect NOI.
Everything a maintenance department does.
From tenant request to portfolio dashboard — one accountable team running the full lifecycle.
Tenant Communication
We absorb the maintenance phone line — intake, scheduling, status updates, close-out.
Move-In / Move-Out
Photo-documented condition reports for every turn — protecting deposits and shortening unit turnaround.
Preventive Maintenance
Scheduled PM on HVAC, plumbing, life-safety, and exterior systems across every unit.
Vendor Coordination
Sub-trades, permits, and specialty work — one accountable contact per property.
24/7 Emergency Response
Priority dispatch for leaks, lockouts, HVAC, and life-safety calls.
Portfolio Reporting
Roll-up dashboards on work orders, response times, spend, and asset condition.
The visibility your owners and asset managers expect.
Asset health, response time, and spend — rolled up so leadership sees exactly what's happening across the book.
- Work order volume & SLA
- Average response time
- PM completion rate
- Spend by category
- Asset condition scoring
- Turnover cycle time
Hand the maintenance function to a team built for it.
Share your portfolio. We'll walk a sample of properties and send back a proposal scoped to your book.